International Support Team

The International Support Team (IST) is part of the International Relations office of Ghent University located in Het Pand. We are a team of 5 university staff members: Benedicte, Greet, Karen, Maaike and Rachida.

What we do

  • Being students first point of contact for help and guidance regarding a range of administrative and wellbeing issues and offering advice and support. If necessary, we direct international students to other Ghent University departments they might need
  • Answering questions and concerns of incoming and outgoing exchange students and guiding them through our application procedures
  • Drawing up the inter-institutional agreements with partner institutions
  • Helping students (bachelor or master degree) who need to prove sufficient means of subsistence in the framework of their visa or residence permit application
  • Guiding staff members or students who participate in the Erasmus+ International Credit Mobility programme through the process
  • Arranging exemption of the APS certificate for Chinese students
  • Organizing arrival and welcome activities at the start of each semester

How we can help

  • The IST aims to help you get the very best out of your international experience
  • We want to be your first stop for information, advice and support before your arrival as well as throughout your time at Ghent University or abroad
  • You must not hesitate to get in touch with us. We are here to assist you

 Sorry, we cannot help you for:

How to contact us

If you need detailed advice, a member of the team can help you by telephone, video or during a face-to-face appointment.

You prefer to send an e-mail or call us?

  • Rachida Chattari +32 9 264 83 70
  • Benedicte Desmedt +32 9 264 83 76
  • Maaike Dhondt +32 9 264 83 75
  • Greet Naessens +32 9 264 70 34
  • Karen Wouters +32 9 264 70 25

'Het Pand', Onderbergen 1

9000 Gent

Way to our office

Monday 10.00 - 12.00 14.00 - 16.00
Tuesday Closed 14.00 - 16.00
Wednesday 10.00 - 12.00 Closed
Thursday 10.00 - 12.00 14.00 - 16.00
Friday 10.00 - 12.00 14.00 - 16.00

Planning your exchange at Ghent University and still stuck with some questions?
Send us an e-mail and we will set up an online meeting

Useful links (A-Z)

Specific links for UGent outgoing students